At K2 Fitness Maniacs, your satisfaction is our top priority. We understand that sometimes things don’t go as planned, so we’ve established a straightforward return policy to ensure a hassle-free experience.

1. Eligibility for Returns

You may return any unopened and unused products within 7 days of the delivery date for a full refund. To be eligible for a return, the following conditions must be met:

• The product must be in its original packaging.
• The product must not be opened or used.
• Proof of purchase (receipt or order confirmation) must be provided.

2. Non-Returnable Items

Unfortunately, we cannot accept returns on the following items:

• Opened or used products
• Sale items or gift cards

3. Initiating a Return

To initiate a return, please contact our customer service team at +357 99 570771, info@fitnessmaniacs.com.cy. Provide your order number and details about the product you wish to return. Our team will guide you through the return process.

4. Return Shipping

Customers are responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance for items over $75, as we cannot guarantee that we will receive your returned item.

5. Refund Process

Once we receive your returned item and confirm that it meets our return policy requirements, we will process your refund. Refunds will be issued to the original payment method within 15 business days. Please note that it may take additional time for your bank to process the refund.

6. Exchanges

We do not offer direct exchanges. If you wish to exchange a product, please return the original item for a refund and place a new order for the desired product.

7. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We will resolve the issue by offering a replacement or refund.

8. Changes to the Return Policy

K2 Fitness Maniacs reserves the right to modify this Return Policy at any time. Any changes will be posted on this page.

Thank you for shopping with K2 Fitness Maniacs. We appreciate your business and are committed to providing you with exceptional service!